CLA have designed and provided customised training to fit the organisational strategy and objectives for the following clients:

UGC - Colleague Awareness and Involvement

An initiative designed to help a complete workforce of over 4000 seek ways of assisting and encouraging a more advanced culture of responsibility, through each stage of the sales, service and manufacturing operation. It covered the social, technical and operational implications of competitiveness, which meant devising responsible mechanisms for members of each work group, permitting them to implement, supervise and monitor progress at values level.

Cyprus Airways- Client Appeal & Retention

An initiative designed to help Airline terminal services personnel cope more constructively with the demands of high season passenger traffic.

SWE - Restructuring & Cultural Change

A programme able to address the balance between technical expertise and customer contact skills, when applied to a regional electricity company operating with a customer base of 80,000.